In order to expedite your claim, please read the following directions carefully. If you did not report damages at the time of pick up, please complete our在线索赔表。请具体说明您正在申请的何处以及何处。***请注意***:在拾取的3日历日内,必须将隐藏或不明显的损坏报告给Matson的索赔部门。万博体育手机官网登录有关提交索赔的责任和时间限制的更多信息,请参阅MNC Terms and Conditions。
如果M万博体育手机官网登录atson负责运输损坏s that are apparent on your vehicle (excludes pre-existing damages or wear and tear items), our liability is limited to the amount of the damage actually sustained to your vehicle, not to exceed the market value and in no event, more than $1000 per 40 cubic feet based on the size of your vehicle. Should your claim be approved, we will pay the amount of the estimate directly to you. Matson will generally take 3-4 weeks to make a decision once your paperwork is received.
拿起的物理损害赔偿:
- 请在808-677-5112致电Westside Fender,预约估计。Westside Fender只会估计您的车辆被拿起时注意到的损害赔偿。在呼叫时,请务必在手头上拨打Matson提万博体育手机官网登录单,因为他们需要您的Matson装运编号供参考。完成检查后,他们将收集您的文书工作并将其转发给Matson。万博体育手机官网登录
拾取机械损害赔偿金:
- 将需要机械陈述以及维修估算。请制定机械师写一份车辆有什么问题以及可能导致他们信笺和/或估计本身的损害。请建议损坏到期,并限制机械,电击,车辆维护和正常磨损,不会被认为是如此与您的车辆运输无关。
您可以将机械声明文档发送,电子邮件或传真给:
万博体育手机官网登录1411 Sand Island Parkway
檀香山,嗨96819
ATTN:索赔部门
电子邮件:索赔asshawaii@m万博体育手机官网登录atson.com.
传真号码:808-841-2407
所有传真只能以黑色和白色传输。不建议传真照片。
Please be sure to include the following with your claim documentation:
- 表明您声称损害的信包括特定的美元金额
- 万博体育手机官网登录Matson发货/预订号码
- 联系信息包括电子邮件地址,邮寄地址和日期电话号码
- A copy of your vehicle survey indicating the new damage
- 如果机械问题,机械师的陈述
- 损坏的照片(如适用)
- 您认为的任何其他文档都将支持您的索赔
If you have any questions, please contact our claims department at 808-841-3348 or toll free 1-800-372-2136 and request to be transferred to the claims department.